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- Tasks: As a Sales Assistant, you'll create a welcoming environment and assist customers with their needs.
- Company: TGJones is a fresh face of a trusted British brand, committed to high street retail.
- Benefits: Enjoy employee discounts, flexible shifts, a company pension, and a supportive work culture.
- Why this job: Join a team that values your ideas and offers real opportunities for growth and development.
- Qualifications: We're looking for confident communicators who thrive in a collaborative environment and pay attention to detail.
- Other info: Shifts are available on Tuesdays, Thursdays, and Saturdays, with potential for more hours during busy periods.
Sales Assistant
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:16-18 years: £7.57
18-20: £10.03
21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we\’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we\’re entering an exciting new chapter with bold ambitions to become \’Your Hub of the High Street \’.
About the role
As a Sales Assistant , you\’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you\’ll help keep the store running smoothly and looking its best. It\’s about being there for life\’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
- Working pattern subject to change, however we are looking for the following days:- Tuesday\’s 11am-3pm, Thursday\’s 11-3pm and Saturday\’s 8:30-1pm. This may increase during busy periods, or when other staff members are on annual leave.
About you
We\’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you\’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we\’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you\’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we\’re happy to help!
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Sales Assistant employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding TGJones' roots in WHSmith and their commitment to customer service will help you connect with the company's mission during your interactions.
✨Tip Number 2
Practice your customer service skills. Since the role heavily focuses on creating a welcoming environment, consider role-playing scenarios with friends or family to boost your confidence in handling various customer interactions.
✨Tip Number 3
Showcase your teamwork abilities. Think of examples from past experiences where you've successfully collaborated with others, as this will demonstrate your fit for the supportive culture at TGJones.
✨Tip Number 4
Be prepared to discuss your attention to detail. Since maintaining high standards of display and merchandising is crucial, have specific examples ready that highlight your ability to keep things organised and visually appealing.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of TGJones that resonate with you, such as their commitment to customer service and team collaboration.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use specific examples to demonstrate your ability to deliver exceptional service and work effectively in a team.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important for the Sales Assistant role.
How to prepare for a job interview at WH Smith PLC
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, whether in previous jobs or through volunteer work. This will demonstrate your commitment to creating a welcoming environment.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be ready to discuss experiences where you worked effectively as part of a team. Highlight how you supported colleagues and contributed to a positive working atmosphere, as this aligns with the company's values.
✨Emphasise Attention to Detail
The job requires maintaining high standards of display and tidiness. Share specific instances where your attention to detail made a difference, whether in visual merchandising or keeping a workspace organised. This shows that you take pride in your work.
✨Be Flexible and Open-Minded
With changing work patterns, it's important to show your adaptability. Discuss your willingness to take on different shifts or responsibilities, especially during busy periods. This will reflect your readiness to contribute to the team's success.
