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- Tasks: Assist customers and maintain a tidy store environment while delivering exceptional service.
- Company: TGJones is a trusted British brand with a rich heritage, now evolving under new ownership.
- Benefits: Enjoy employee discounts, flexible shifts, a pension scheme, and a supportive work culture.
- Why this job: Join a team that values your ideas and offers real growth opportunities in a welcoming environment.
- Qualifications: No specific experience required; just bring confidence, teamwork, and attention to detail.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
Sales Assistant
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:16-18 years: £7.57
18-20: £10.03
21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we\’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we\’re entering an exciting new chapter with bold ambitions to become \’Your Hub of the High Street \’.
About the role
As a Sales Assistant , you\’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you\’ll help keep the store running smoothly and looking its best. It\’s about being there for life\’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
About you
We\’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you\’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we\’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you\’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we\’re happy to help!
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Sales Assistant employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with TGJones' brand values and history. Understanding their roots in WHSmith and their vision for becoming 'Your Hub of the High Street' will help you connect with the company's mission during your interactions.
✨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you've gone above and beyond for customers, as this will show your commitment to delivering an exceptional in-store experience.
✨Tip Number 3
Showcase your teamwork abilities by discussing how you've collaborated with others in previous roles. TGJones values a positive working environment, so highlighting your ability to support colleagues will make you stand out.
✨Tip Number 4
Be ready to talk about your attention to detail. Since maintaining high standards of display and visual merchandising is crucial for this role, think of specific instances where your meticulousness has made a difference in a retail or customer service setting.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your commitment to creating a welcoming environment. Use specific examples from your past experiences to demonstrate your skills and dedication.
Highlight Relevant Skills: Make sure to emphasise your communication skills, attention to detail, and ability to work as part of a team. These are crucial for the Sales Assistant role, so provide examples of how you've successfully used these skills in previous jobs or situations.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which are important traits for a Sales Assistant.
How to prepare for a job interview at WH Smith PLC
✨Show Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or providing recommendations. This will demonstrate your commitment to creating a welcoming environment.
✨Demonstrate Team Spirit
Collaboration is essential in this role. During the interview, highlight experiences where you've worked effectively with others. Discuss how you contribute to a positive team atmosphere and support your colleagues, as this aligns with the company's values.
✨Attention to Detail Matters
The job requires excellent attention to detail, especially in visual merchandising and store presentation. Be ready to discuss how you ensure high standards in your work and provide specific examples of how you've maintained a tidy and inviting space in previous roles.
✨Express Your Career Ambitions
TGJones is looking for individuals who want to build a career, not just find a job. Share your long-term goals and how this position fits into your career path. This shows your enthusiasm for growth and commitment to the company.