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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage in retail.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills required.
- Other info: WHSmith values inclusivity and encourages everyone to be themselves.
The predicted salary is between 20000 - 30000 £ per year.
As a Sales Assistant you\’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you\’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we\’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life\’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, \’broaden our offering\’ to our customers throughout the UK. That\’s why, as we continue our journey, our aim is simple: to make every one of life\’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Main - Sales Assistant employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what WHSmith values.
✨Tip Number 2
Familiarise yourself with WHSmith's product range and recent partnerships, like those with M&S and Costa Coffee. This knowledge will demonstrate your enthusiasm for the brand and your readiness to engage with customers about their offerings.
✨Tip Number 3
Emphasise your teamwork skills by discussing past experiences where you successfully collaborated with colleagues. WHSmith values a supportive team environment, so showcasing your ability to work well with others will be beneficial.
✨Tip Number 4
Be prepared to discuss how you adapt to changing situations. WHSmith operates in dynamic environments like airports and rail stations, so sharing examples of how you've thrived in fast-paced settings will set you apart.
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your experience in customer service and any relevant skills. Use specific examples that demonstrate your ability to meet high standards and work well in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer experiences. Mention how your values align with WHSmith's mission to enhance every journey.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at WH Smith PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've supported colleagues in previous roles and how you believe teamwork contributes to achieving fantastic results and maintaining high store standards.
✨Be Prepared to Discuss Visual Merchandising
Since the role involves maintaining display standards, be ready to talk about your understanding of visual merchandising. You could mention any relevant experience or ideas you have for creating inviting displays that enhance the shopping experience.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing requirements. Prepare to discuss situations where you've had to adjust quickly to new challenges or changes in the workplace, showcasing your flexibility and problem-solving skills.
