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- Tasks: Provide top-notch customer service and maintain store standards at WHSmith Leeds Bradford Airport.
- Company: WHSmith is a well-established brand, thriving in airports and offering a variety of products for every journey.
- Benefits: Enjoy employee discounts, paid leave, a pension scheme, and exclusive deals from retail partners.
- Why this job: Join a dynamic team, enhance customer experiences, and be part of a growing company with a rich heritage.
- Qualifications: Must provide 5 years of continuous references and pass a criminal records check.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
WHSmith Leeds Bradford Airport
Weekend Sales Assistant Roles – 16-20 Hours a week
As a Sales Assistant you\’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years\’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you\’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we\’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life\’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, \’broaden our offering\’ to our customers throughout the UK. That\’s why, as we continue our journey, our aim is simple: to make every one of life\’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Landside - Sales Assistant - WHSmiths Leeds Bradford Airport employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landside - Sales Assistant - WHSmiths Leeds Bradford Airport
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Be ready to showcase your teamwork skills. WHSmith values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal or improve store standards.
✨Tip Number 4
Since the role requires adaptability, prepare to discuss how you've handled changes or challenges in previous jobs. Highlighting your flexibility will show that you're a great fit for the dynamic environment of an airport.
We think you need these skills to ace Landside - Sales Assistant - WHSmiths Leeds Bradford Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to provide exceptional service and maintain high store standards.
Write a Compelling Cover Letter: Craft a cover letter that reflects your passion for customer service and your motivation to work at WHSmith. Mention your adaptability and how you can contribute to the team, aligning with their values and goals.
Prepare for References: Since WHSmith requires five years of continuous references, gather your employment or education references in advance. Ensure there are no gaps and that they can vouch for your reliability and character.
Highlight Your Availability: Clearly state your availability in your application, especially since the role is for weekend hours. This shows your commitment and willingness to meet the job's requirements.
How to prepare for a job interview at WH Smith PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with WHSmith's values.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you supported colleagues or contributed to a team goal, showcasing your ability to work well in a group setting.
✨Prepare for Questions on Adaptability
WHSmith values adaptability, so think about times when you had to adjust to new situations or challenges. Be ready to share specific examples that demonstrate your flexibility and willingness to meet company requirements and goals.
✨Understand the Importance of Store Standards
Familiarise yourself with the importance of maintaining high store standards, including visual merchandising and stock replenishment. Be prepared to discuss how you would ensure the store remains tidy and inviting for customers, as this is a key aspect of the Sales Assistant role.