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- Tasks: Assist in surveys, inspections, maintenance, and repairs with a focus on customer service.
- Company: Join WH Scott Group, industry leaders with over 125 years of experience across Europe.
- Benefits: Enjoy excellent salary, paid holidays, pension scheme, and wellness programmes.
- Why this job: Great opportunity for progression in a supportive team with training and development.
- Qualifications: Hands-on experience in maintenance or servicing; driving license preferred but not essential.
- Other info: Field-based role with travel; training provided for necessary qualifications.
The predicted salary is between 30000 - 42000 £ per year.
Location: Coventry/Leicester/Northampton/Peterborough
Hours: Full Time
Industry leaders with over 125 years’ experience, clients across Europe, and offices throughout Ireland and the UK, the WH Scott Group requires two Field Service Technicians based in any of the following areas: Coventry/Leicester/Northampton/Peterborough. These roles are an expansion of our existing team and will work with the Service Inspector. This role is field-based working with a range of different clients including utilities, marine, power, construction, and manufacturing environments. You will be required to be on site to aid the Inspector in their daily work. There is great scope for progression in this role for the right candidate.
Role Responsibilities
- Assist in the carrying out of surveys, inspections, maintenance, and repairs as advised by the service inspector.
- Assist with the formulation, production, and distribution of inspection reports in a professional manner, within daily timescales and service standards.
- Ensure that all customer service standards are met.
- Fully utilise all operational systems available, ensuring accurate data is inputted and reflected.
- Maintain technical standards within the business as advised by the service inspector.
Role Requirements
- You will have hands-on experience in a maintenance, installation, or servicing environment.
- Exposure to commercial cranes, lifting devices, and material handling equipment would be an advantage but not essential.
- Experience in working with utilities preferred but not essential.
- EUSR Water hygiene card preferred but not essential.
- A full current driving license and own mode of transport would be an advantage, as travel may be required to meet the service engineer daily.
- CSCS card and Manual Handling courses would be an advantage but not essential as training will be provided.
- Computer literate, with good written and verbal communication skills.
- Ability to demonstrate and have a clear understanding of health and safety.
What we offer to the right candidate?
- To join a fantastic company.
- To become part of a great team.
- Opportunity for progression in a rapidly expanding company.
- Opportunity to showcase your knowledge and skill set.
- Training, development, and educational assistance programmes available to all staff.
- Excellent salary.
- Paid holidays.
- Company pension scheme.
- Employee assistance and wellbeing programmes.
- Cycle to work scheme.
- Subsidised gym membership.
Please send CV’s to: vesna@whscottlifting.com Or click the button to apply.
Contact Detail:
WH Scott & Son Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies mentioned in the job description, such as commercial cranes and lifting devices. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of WH Scott Group on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience in maintenance or servicing environments. Think of specific examples where you've successfully solved problems or improved processes, as these stories can set you apart from other candidates.
✨Tip Number 4
Showcase your commitment to health and safety standards. Be ready to discuss how you've implemented safety protocols in previous roles, as this is a key aspect of the Service Technician position.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, installation, or servicing environments. If you have worked with utilities or have any exposure to cranes and lifting devices, be sure to mention that.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Service Technician. Mention your hands-on experience, your understanding of health and safety, and how you can contribute to the team at WH Scott Group.
Highlight Communication Skills: Since good written and verbal communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, especially in a technical context.
Show Enthusiasm for Progression: Express your interest in career progression within the company. Mention any relevant training or development programmes you have undertaken or are willing to pursue to enhance your skills as a Service Technician.
How to prepare for a job interview at WH Scott & Son Engineers Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to maintenance, installation, and servicing. Familiarise yourself with commercial cranes and lifting devices, even if you don't have direct experience. This will show your enthusiasm and willingness to learn.
✨Demonstrate Customer Service Skills
Since the role involves working closely with clients, be prepared to discuss how you've handled customer service situations in the past. Highlight any experiences where you went above and beyond to meet client needs.
✨Showcase Your Communication Skills
As you'll be assisting in producing inspection reports, it's crucial to demonstrate your written and verbal communication skills. Practice explaining complex concepts clearly and concisely, as this will be key in your role.
✨Understand Health and Safety Protocols
Be ready to discuss your understanding of health and safety standards. This is vital in a field-based role, so having examples of how you've adhered to safety protocols in previous jobs will set you apart.
