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- Tasks: Assist in surveys, inspections, maintenance, and repairs with a focus on customer service.
- Company: Join WH Scott Group, industry leaders with over 125 years of experience across Europe.
- Benefits: Enjoy excellent salary, paid holidays, pension scheme, and wellness programmes.
- Why this job: Great opportunity for progression in a supportive team with training and development.
- Qualifications: Hands-on experience in maintenance or servicing; driving license preferred but not essential.
- Other info: Field-based role with travel; training provided for necessary qualifications.
The predicted salary is between 30000 - 42000 £ per year.
Location: Coventry/Leicester/Northampton/Peterborough
Hours: Full Time
Industry leaders with over 125 years’ experience, clients across Europe, and offices throughout Ireland and the UK, the WH Scott Group requires two Field Service Technicians based in any of the following areas: Coventry/Leicester/Northampton/Peterborough. These roles are an expansion of our existing team and will work with the Service Inspector. This role is field-based working with a range of different clients including utilities, marine, power, construction, and manufacturing environments. You will be required to be on site to aid the Inspector in their daily work. There is great scope for progression in this role for the right candidate.
Role Responsibilities
- Assist in the carrying out of surveys, inspections, maintenance, and repairs as advised by the service inspector.
- Assist with the formulation, production, and distribution of inspection reports in a professional manner, within daily timescales and service standards.
- Ensure that all customer service standards are met.
- Fully utilise all operational systems available, ensuring accurate data is inputted and reflected.
- Maintain technical standards within the business as advised by the service inspector.
Role Requirements
- You will have hands-on experience in a maintenance, installation, or servicing environment.
- Exposure to commercial cranes, lifting devices, and material handling equipment would be an advantage but not essential.
- Experience in working with utilities preferred but not essential.
- EUSR Water hygiene card preferred but not essential.
- A full current driving license and own mode of transport would be an advantage, as travel may be required to meet the service engineer daily.
- CSCS card and Manual Handling courses would be an advantage but not essential as training will be provided.
- Computer literate, with good written and verbal communication skills.
- Ability to demonstrate and have a clear understanding of health and safety.
What we offer to the right candidate?
- To join a fantastic company.
- To become part of a great team.
- Opportunity for progression in a rapidly expanding company.
- Opportunity to showcase your knowledge and skill set.
- Training, development, and educational assistance programmes available to all staff.
- Excellent salary.
- Paid holidays.
- Company pension scheme.
- Employee assistance and wellbeing programmes.
- Cycle to work scheme.
- Subsidised gym membership.
Please send CV’s to: vesna@whscottlifting.com Or click the button to apply.
Contact Detail:
WH Scott & Son Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies mentioned in the job description, such as commercial cranes and lifting devices. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of WH Scott Group on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience in maintenance or servicing environments. Be ready to share specific examples of past work that relate to the responsibilities outlined in the job description, as this will showcase your relevant skills.
✨Tip Number 4
Highlight your understanding of health and safety regulations during any discussions or interviews. This is crucial for a Service Technician role, and demonstrating your commitment to safety can set you apart from other candidates.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, installation, or servicing environments. Emphasise any exposure to commercial cranes or utilities, even if it's not extensive.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to work in a team and your understanding of health and safety standards.
Highlight Technical Skills: In your application, clearly outline your technical skills, including computer literacy and communication abilities. If you have any relevant certifications like a CSCS card or EUSR Water hygiene card, be sure to mention them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WH Scott & Son Engineers Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to maintenance, installation, and servicing. Familiarise yourself with commercial cranes and lifting devices, even if you don't have direct experience. This will show your enthusiasm and willingness to learn.
✨Demonstrate Customer Service Skills
Since the role involves working closely with clients, be prepared to discuss how you've handled customer service situations in the past. Highlight any experiences where you went above and beyond to meet client needs, as this will resonate well with the interviewers.
✨Showcase Your Communication Skills
As you'll be required to produce inspection reports and communicate with various stakeholders, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your verbal communication skills.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety standards relevant to the industry. Be ready to discuss how you prioritise safety in your work and any relevant training you've undertaken. This will show that you take the role seriously and are committed to maintaining a safe working environment.
