At a Glance
- Tasks: Assist in managing daily operations and lead a dynamic team at The Bull.
- Company: Join the award-winning WH Pubs group with a focus on customer happiness.
- Benefits: Starting salary of £31,500, generous tips, pension scheme, and meals provided.
- Other info: Live-in accommodation available and 28 days holiday for work-life balance.
- Why this job: Be part of a vibrant pub environment and make a real impact on customer experiences.
- Qualifications: Previous managerial experience and strong leadership skills are essential.
The predicted salary is between 31500 - 31500 £ per year.
We are looking for an enthusiastic Deputy Manager with experience to assist in the running of The Bull in Otford, part of the family run award winning WH Pubs group. Our business is all about happy customers so we are looking for someone who has the personality to support the Manager in leading and motivating the entire Kitchen and Front of House teams and to contribute to the overall success of the company by helping to manage all business aspects of the pub effectively. This is a 48-hour contract, starting at £31,500.
Key responsibilities
- Assist in managing daily operations of the pub
- Support the Manager in leading the team
- Ensure customer satisfaction and handle complaints
- Contribute to financial and strategic planning
What we're looking for
- Previous experience in a managerial role
- Strong leadership and communication skills
- Ability to work under pressure
- Customer-focused approach
What we offer
- £31,500 to start
- 48 hours per week
- Generous share of tips
- Pension scheme
- 28 days holiday
- Meals provided
- Live-in accommodation available
How to apply
Please send an email with a copy of your CV attached, or you can post your CV with a covering letter to: FAO: Vacancies, WH Pubs Head Office, The Little Brown Jug, Chiddingstone Causeway, Tonbridge, Kent, TN11 8JJ.
Deputy Manager employer: WH Pubs Ltd
At WH Pubs, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Deputy Manager at The Bull in Otford, you'll enjoy competitive pay, generous tips, and a range of benefits including meals and live-in accommodation, all while being part of a family-run business that values customer satisfaction and employee growth. Join us to develop your leadership skills and contribute to the success of our award-winning pub group in a picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WH Pubs Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WH Pubs Ltd
Don't be shy about reaching out to WH Pubs Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WH Pubs Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WH Pubs Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
