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For Companies At a Glance
- Tasks: Manage and grow customer accounts while ensuring top-notch satisfaction and renewals.
- Company: Global trend forecasting company with a focus on innovation.
- Benefits: Flexible working environment, career growth opportunities, and competitive perks.
- Why this job: Join a dynamic team and make a real impact in customer retention.
- Qualifications: B2B account management experience and strong negotiation skills required.
- Other info: Exciting opportunity for personal and professional development in London.
The predicted salary is between 36000 - 60000 £ per year.
A global trend forecasting company is seeking a Spanish-speaking Account Manager (Retention Acceleration) based in London. The role focuses on safeguarding and expanding the small-to-medium customer base by driving exceptional customer satisfaction and delivering top-tier renewal performance.
Candidates must have a strong background in B2B account management, excellent negotiation skills, and a data-driven mindset. This office-based position offers career growth and a flexible working environment with various benefits.
Spanish-Speaking EMEA Account Manager - Retention & Renewals employer: WGSN
Contact Detail:
WGSN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish-Speaking EMEA Account Manager - Retention & Renewals
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to B2B account management and customer retention. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your negotiation skills during interviews! Think of examples from your past experiences where you successfully retained clients or turned around a tough situation. This will demonstrate your value as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Spanish-Speaking EMEA Account Manager - Retention & Renewals
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B account management experience and any relevant achievements. We want to see how you've driven customer satisfaction and renewal performance in your previous roles.
Show Off Your Negotiation Skills: In your cover letter, give us examples of how you've successfully negotiated with clients. We love seeing real-life scenarios where you've turned challenges into wins!
Be Data-Driven: Since this role requires a data-driven mindset, include any metrics or KPIs you've worked with. Show us how you've used data to make decisions and improve customer retention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at WGSN
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate a data-driven mindset. Brush up on key metrics related to customer retention and renewals. Be ready to discuss how you've used data in past roles to drive results.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led in previous positions. Think about specific challenges you faced and how you overcame them. This will show your potential employer that you can handle tough conversations with clients.
✨Understand the Company’s Vision
Research the global trend forecasting company thoroughly. Understand their mission, values, and recent developments. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Practice Your Spanish
Since this role requires Spanish-speaking skills, make sure you're comfortable conversing in Spanish. Practice common business phrases and be prepared to switch languages during the interview if necessary. This will showcase your fluency and confidence.
