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- Tasks: Join our team as a Salesforce Developer, managing projects and enhancing our Salesforce platform.
- Company: WGSN is a leading trend forecasting company shaping the future of consumer products.
- Benefits: Enjoy 25 days holiday, flexible benefits, and great learning opportunities.
- Why this job: Be part of an innovative team that values collaboration and creativity in a fast-paced environment.
- Qualifications: 4+ years Salesforce experience with certifications in core disciplines required.
- Other info: This is a 6-month fixed-term role based in London.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to hire a Salesforce Developer to join our Revenue Operations team in London.
This is a fixed-term role for 6-months.
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We\’re a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN\’s trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role overview
The role will undertake full responsibilities for assigned cases (Sales Cloud & Service Cloud), change requests and project work from the requirements elicitation & validation, to prioritisation of cases and deployment. This will include solution design, build, unit testing, securing appropriate approvals and deployments in line with our DevOps framework which you will own and manage. To achieve this coordination with 3rd party partners may be required. You will also be responsible for the health and maintenance of the Salesforce platform. You will also be responsible for ensuring any integrations with other systems such as Netsuite, Salesloft, Zoom Info, Google.
The team
The Revenue Operations team consists of Revenue Enablement, Salesforce Support, Pricing, Commercial Data & Analytics. The team is predominantly UK based, with a few roles in US & Brazil & we are a collaborative team who work together to deliver results in a fast paced environment. We collaborate daily with team stand ups, team google chat channels & ensure we inject a bit of fun into our work. On the systems side, as a new team late 2023 we won an internal award for delivering a new invoicing solution after coming up with innovative cost saving solutions & we are aiming for the WGSN F.O.C.U.S Awards for 2025.
Key accountabilities
- Take ownership of Change Requests, Projects or Issues assigned to you & their resolution, taking appropriate action to remediate issues quickly with effective stakeholder communication
- Conduct Technical assessment of the work and time required to implement changes
- Deliver technical changes through declarative features or programmatic tools
- Manage the installation and ongoing maintenance of AppExchange applications
- Follow agreed testing and approval protocols for all changes delivered
- Where necessary, assign cases to Salesforce Support & other third-party application support team, providing clear requirements & test criteria to confirm resolution & coordinating activity through to the deployment of respective solutions with partner SLA’s.
- Manage and own the DevOps process ensuring support & guidance available for other team members where appropriate
- Develop a strong understanding of the business, its products, and operational processes to inform validation of technical design for changes and projects
- Develop and maintain a strong understanding of the system configuration, integrations and installed apps, and how they enable business processes
- Assessing the capabilities delivered in each salesforce release and work with your team to identify opportunities to exploit
- Assessing proposed third party application upgrades, identifying risks and benefits & establishing implementation plans
- Proactively developing new ways to innovate and maximise the value of salesforce, integrations and installed third-party applications to the business
- Assessing and reducing technical debt across the Salesforce platform
- Monitoring of Salesforce releases and org migrations and working with the System Administrator to plan for, and test and make any necessary changes ahead of time.
This list is not exhaustive and there may be other activities you are required to deliver.
- Recent and demonstrable hands on experience building and delivering salesforce solutions based on salesforce core clouds and leading ecosystem products
- Experience working with Salesforce (4+ Years) including the ability to:
- Use SOQL queries in workbench to interrogate Salesforce
- Use debug statements/debug mode to gain deeper insight into issues Evidence of continuous personal development through salesforce certification in core disciplines: (Below Certifications Essential)
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer 1 Experience of Netsuite Preferred Knowledge of Salesforce products required including:
- Service Cloud
- Salesforce CPQ Experience of DevOps management or operation (2+ years) essential Experience working within the Atlassian Suite
- Confluence
- JIRA
What we offer
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- 25 days of holiday per year – with an option to buy/ sell up to 5 days
- Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness
- Employee assistance programme, season ticket loans and cycle to work scheme
- Volunteering opportunities and charitable giving options
- Great learning and development opportunities
More about WGSN
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
A Note for Recruiters
Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Hospitality, Food and Beverage Services, and Retail
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Salesforce Developer employer: WGSN
Contact Detail:
WGSN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Developer
✨Tip Number 1
Familiarise yourself with the specific Salesforce products mentioned in the job description, such as Sales Cloud and Service Cloud. Understanding these platforms will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills related to Salesforce development, particularly in using SOQL queries, Apex Code, and Lightning components. Being able to discuss your hands-on experience with these tools will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of WGSN on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 4
Prepare to discuss your experience with DevOps management and how it relates to Salesforce. Since this role involves managing the DevOps process, showcasing your understanding of this area will be crucial in demonstrating your fit for the position.
We think you need these skills to ace Salesforce Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Salesforce development, particularly with Sales Cloud and Service Cloud. Include specific projects you've worked on that demonstrate your skills in solution design, build, and deployment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your experience aligns with WGSN's goals and values, and provide examples of how you've successfully managed change requests and technical assessments in previous roles.
Highlight Certifications: Clearly list your Salesforce certifications in your application. Make sure to include essential certifications like Salesforce Certified Administrator and Salesforce Certified Platform Developer 1, as these are crucial for the role.
Showcase Continuous Learning: Demonstrate your commitment to professional development by mentioning any recent training or courses you've completed related to Salesforce or DevOps management. This shows that you are proactive and dedicated to staying current in your field.
How to prepare for a job interview at WGSN
✨Showcase Your Salesforce Expertise
Make sure to highlight your hands-on experience with Salesforce solutions, especially in Sales Cloud and Service Cloud. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them using Salesforce tools.
✨Understand the DevOps Framework
Since you'll be managing the DevOps process, it's crucial to demonstrate your understanding of this framework during the interview. Discuss any previous experiences where you successfully implemented changes and managed deployments, ensuring you follow best practices.
✨Familiarise Yourself with Integrations
The role involves working with various integrations like Netsuite and Salesloft. Brush up on your knowledge of these systems and be ready to explain how you've handled integrations in past roles, including any challenges and solutions you devised.
✨Emphasise Collaboration Skills
WGSN values teamwork, so be sure to convey your ability to work collaboratively. Share examples of how you've effectively communicated with stakeholders and coordinated with third-party partners to achieve project goals.
