WGSN in London is seeking an Account Manager for the EMEA Retention Acceleration team. You will manage 150–200 SMB accounts, prioritising retention by helping customers realise value from the services they already have.
This fast-paced, target-driven role uses conversations, usage data and Salesforce insights to spot risk and drive renewals. You will collaborate with internal teams to deliver a joined-up onboarding through to renewal, ensuring consistent customer experiences and accurate renewal
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Renewal & Retention Account Manager employer: WGSN
WGSN is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles. With a strong focus on professional development, you will have access to extensive growth opportunities while working alongside a talented team in a vibrant EMEA location. Join us to lead innovative sales strategies and make a significant impact in the fast-paced world of SaaS.
