Key Account Manager, EMEA (German Speaking)

We are looking to hire a German speaking Key Account Manager to join our Sales team in London or Spain. Please note this is a hybrid role, you must be based out of either London or Spain to be considered.

Working at WGSN Together, we create tomorrow. A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We are a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future.

Role overview: We have ambitious plans for 2025 and are looking for a German speaking Key Account Manager to join our dynamic, high-performing Sales team in London or Madrid. The Key Account Manager is responsible for managing a book of growth and strategic accounts and finding consultancy and account development opportunities amongst key clients in EMEA. This role is responsible for dealing with large contract renewals, identifying business opportunities, building key prospect relationships, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. The Key Account Manager will use a consultative sales style to create, implement and manage a strategy to help achieve our ambitious sales goals.

The team at WGSN consists of high performing sales teams made up of Client Services Coordinators, Business Development Associates, Key Account Managers and Senior Account Managers, who have worked incredibly hard over the past year to achieve outstanding results. Our teams are diverse, tenacious, resilient, and extremely dedicated because they truly believe in the value WGSN services bring to our global clientele who operate in Fashion, Beauty, Interiors, Food & Drink and Consumer Tech. We never compromise on collaboration which allows us to have a strong team dynamic.

Key accountabilities:

• Identify and close new opportunities from an assigned book of growth accounts across EMEA.
• Drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions and managing the sales process through to its close.
• Manage a strategic book of growth accounts to ensure the customer is delighted with the WGSN service (and successfully executing the renewal of the client contracts); maintain high renewal rates.
• Deliver in-person presentations to C-level contacts and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including; fashion, CPG, technology, hospitality, branding and automotive sectors.
• Research prospects to get an understanding of their business needs and how WGSN will address their objectives and deliver value.
• Work alongside the Client Service team who will support the day to day needs of the client.
• Manage a 12-16-week sales cycle and follow a systematic approach to identify future opportunities, set expectations and plan for future resource needs.
• Demonstrate leadership skills by delivering superior performance and by being a positive influence on team members.

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required:

• Fluency in English and German is essential.
• Solid, demonstrable experience developing relationships with executives within Fortune 500 organisations in an Outside Sales B2B capacity in the European market and renewing a book of business is ideal.
• A demonstrable track record of sales success (selling subscription based-products and consultancy services).
• Proven ability to quickly gain entry to key pursuit accounts and articulate a proven value/ROI based sale.
• An understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development - excellent presentation and negotiation skills are a must.
• Excellent organisation skills and sharp attention to detail.
• Ability to manage the Salesforce database, opportunity pipeline and lead cultivation, including a holistic overview of all outstanding communications and prospect relationships.
• Salesforce based CRM experience is a plus.
• Good IT skills (basic knowledge of Word, Excel, PowerPoint).

WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our values include:

• We Are Everywhere: The future is everything, it happens everywhere.
• We Are Future Focused: We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts.
• We Are Rigorous: We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts.

Our culture prioritises inclusivity, allowing our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives that reflect the global audience we work with.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements.

Conversations about flexible working have always been - and will continue to be - actively encouraged here. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.