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- Tasks: Manage client portfolios to boost retention and enhance customer satisfaction.
- Company: Global trend forecasting firm with a focus on innovation.
- Benefits: Flexible working arrangements and a comprehensive benefits package.
- Why this job: Join a diverse team and drive real impact in client relationships.
- Qualifications: Proven B2B account management experience and strong analytical skills.
- Other info: Great opportunities for professional growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A global trend forecasting firm is looking for an Account Manager (Retention Acceleration) in London. This office-based role involves managing a high-volume portfolio of clients to improve retention and drive customer satisfaction.
Candidates should have a proven track record in B2B account management and be skilled in analytics and communication. The position offers opportunities for professional growth within a diverse team. Key benefits include flexible working arrangements and a comprehensive benefits package.
EMEA Account Manager: Retention & Renewal Growth employer: WGSN
Contact Detail:
WGSN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Account Manager: Retention & Renewal Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Account Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to retention and customer satisfaction. We should also think of specific examples from our past experiences that showcase our skills in B2B account management.
✨Tip Number 3
Showcase our analytical skills during the interview. Be ready to discuss how we've used data to drive decisions in previous roles. This will demonstrate our ability to improve client retention effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace EMEA Account Manager: Retention & Renewal Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of EMEA Account Manager. Highlight your B2B account management experience and any relevant analytics skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retention and customer satisfaction. Share specific examples of how you've driven results in previous roles – we love a good success story!
Show Off Your Communication Skills: Since this role involves managing client relationships, make sure your written application showcases your communication prowess. Keep it clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WGSN
✨Know Your Numbers
As an EMEA Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to client retention and renewal rates. Be ready to discuss specific examples from your past experience where you successfully improved these metrics.
✨Showcase Your Communication Skills
This role requires excellent communication abilities. Prepare to share instances where you've effectively communicated with clients to resolve issues or enhance satisfaction. Practise articulating your thoughts clearly and confidently during the interview.
✨Understand the Company’s Vision
Research the global trend forecasting firm thoroughly. Understand their mission, values, and recent developments in the industry. This knowledge will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, growth opportunities, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
