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- Tasks: Enhance client engagement and ensure they get the most from our product suite.
- Company: Leading trend forecasting company in London with a focus on client success.
- Benefits: Flexible work environment and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client satisfaction.
- Qualifications: Fluency in English and German, plus strong customer service skills.
- Other info: Fast-paced environment with plenty of opportunities to shine.
The predicted salary is between 30000 - 42000 £ per year.
A leading trend forecasting company in London is seeking a Client Success Specialist to enhance client engagement with their product suite. This role involves ensuring clients get value from our services while identifying upsell opportunities. Fluency in English and German is preferred. The ideal candidate thrives in fast-paced environments and possesses strong customer service experience. The position offers a flexible work environment but does not provide full remote options.
Client Success Champion — German Speaking (London) in City of London employer: WGSN
Contact Detail:
WGSN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Champion — German Speaking (London) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client success. Think about how you can demonstrate your customer service experience and how you've added value in past roles.
✨Tip Number 3
Showcase your language skills! If you're fluent in German, make sure to highlight this in conversations and during interviews. It’s a big plus for roles that require bilingual communication.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Client Success Champion — German Speaking (London) in City of London
Some tips for your application 🫡
Show Your Passion for Client Success: When writing your application, let us see your enthusiasm for helping clients succeed. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Your Language Skills: Since fluency in German is a must, make sure to showcase your language skills prominently. If you have any relevant experience using German in a professional setting, don’t forget to mention it!
Tailor Your Application: We want to know why you're the perfect fit for this role! Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at WGSN
✨Know the Product Suite Inside Out
Before your interview, make sure you thoroughly understand the company's product suite. Familiarise yourself with how these products can benefit clients and think about potential upsell opportunities. This knowledge will help you demonstrate your value and show that you're genuinely interested in helping clients succeed.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you turned a challenging client interaction into a positive outcome. This will highlight your ability to thrive in fast-paced environments and reassure the interviewer that you can handle client needs effectively.
✨Practice Your Language Skills
Since fluency in both English and German is preferred, take some time to practice speaking in both languages. You might be asked to switch between them during the interview, so being comfortable in both will give you an edge. Consider preparing answers to common interview questions in both languages to showcase your proficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
