At a Glance
- Tasks: Lead training for housekeeping staff and ensure top-notch service delivery.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest experience.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 annual training budget.
- Other info: Diverse and inclusive culture with excellent career progression opportunities.
- Why this job: Make a real impact by developing talent and enhancing guest experiences.
- Qualifications: Experience in housekeeping or a passion for training and development.
The predicted salary is between 30000 - 40000 £ per year.
London Marriott Hotel County Hall, London County Hall, Westminster Bridge Rd, London, SE1 7PB
Rate: £15 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Training Manager, you will report to Head Housekeeper/Area Manager and be responsible for supporting the housekeeping team in delivering the perfect service to our clients and their guests, and the timely, professional and correct execution of training and retraining room attendants. Conducting interviews and Health and Safety induction for all new team members.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Interviewing and training new staff (induction, H&S, COSHH, brand standards, cleanliness, security policies, etc)
- Monitoring new room attendant's performance
- Retraining (room attendants not performing, changes on standards, etc)
- Checking VIP rooms
- Spot checking staff
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Training Manager employer: WGC
WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Training Manager at the London Marriott Hotel County Hall, you will benefit from a generous training budget of up to £10,000 per year, flexible working hours, and a comprehensive benefits package including life insurance and discounts from top retailers. With a commitment to diversity and career progression, WGC ensures that every team member feels valued and has the opportunity to thrive in their role.
