At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on growth and inclusivity.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 for training each year.
- Other info: Diverse and inclusive workplace with fantastic career progression opportunities.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 27500 - 32500 £ per year.
Drayton Manor Resort, Drayton Manor Hotel, Drayton Manor Drive, Drayton Bassett, Tamworth, B78 3TW
Rate: £13.25 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Tamworth employer: WGC
WGC is an exceptional employer, offering a supportive and inclusive work culture at Drayton Manor Resort, where your career growth is prioritised with an impressive training budget of up to £10,000 per year. With guaranteed hours, flexible scheduling, and a comprehensive benefits package including life insurance and discounts from top retailers, WGC ensures that every employee feels valued and empowered to thrive in their role as Housekeeping Supervisor.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Tamworth
✨Tip Number 1
Get to know the company! Research WGC and Drayton Manor Resort. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping supervision. Think about how you can demonstrate your leadership skills and problem-solving abilities with real-life examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housekeeping Supervisor in Tamworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!
Showcase Your Skills:Don’t just list your previous jobs; show us what you achieved in those roles! Whether it’s improving guest satisfaction or managing a team, we love to see concrete examples of how you’ve made a difference.
Be Yourself:We value individuality, so let your personality shine through in your application. Share your passion for hospitality and how you connect with guests and team members alike. We’re all about building a diverse and inclusive culture!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team at Drayton Manor Resort!
How to prepare for a job interview at WGC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities like improving productivity, managing team performance, and maintaining guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a supervisor, you'll be leading a team, so be ready to discuss your previous experience in managing people. Think of specific examples where you've trained or motivated a team, solved conflicts, or improved processes. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the housekeeping department. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and the company.
✨Emphasise Your Adaptability
The hospitality industry can be unpredictable, so highlight your ability to adapt to changing situations. Share examples of how you've handled challenges in the past, whether it's adjusting to last-minute changes or finding solutions to improve guest satisfaction. This will reassure them that you're ready for the dynamic nature of the role.
