Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in housekeeping, ensuring rooms are clean and guest satisfaction is high.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from 50 retailers.
- Why this job: Join a supportive culture focused on career growth and personal development.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Ibis Budget Birmingham Airport, Ambassador Road, Birmingham International Airport, Birmingham, B26 3QL
Rate: £14.16 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
This role is a split rate role with dual responsibilities, including guest bedroom cleaning at a split rate of £13.70 / £14.16.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll work with you to develop a career plan that includes training, mentoring, and extensive experience outside your current skill set, ensuring you have excellent opportunities to progress within the company.
WGC will provide an annual training allowance of up to £10,000, which can be used for approved apprenticeships and accredited training courses, including English, Maths, IT, and more.
Benefits also include:
- Life Insurance
- Discount Store with discounts from ASDA, O2, and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyze guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and best practices
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety policies, keep all work areas neat and organized, including COSHH/Manual Handling
- Recruit, train, manage, and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are met
- Participate in training to improve skills and performance
- Solve routine challenges on the job
If you have previous experience in a housekeeping environment, can deliver consistent service in challenging settings, and want to join a business that offers exceptional development and progression opportunities, apply now.
We recognize that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We prioritize recruiting based on behaviors rather than solely on qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
#J-18808-Ljbffr
Housekeeping Supervisor employer: WGC
Contact Detail:
WGC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles. Be ready to discuss how you've successfully managed teams or improved processes in past positions, as this will show your capability for the role.
✨Tip Number 3
Research WGC and their commitment to employee development. Being able to speak about their training budget and career progression opportunities will show your enthusiasm for growing within the company.
✨Tip Number 4
Prepare examples of how you've handled challenges in a housekeeping environment. This could include resolving guest complaints or managing team dynamics, which will illustrate your problem-solving skills and ability to maintain high standards.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any achievements that demonstrate your ability to improve productivity and guest satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of WGC's commitment to career progression and how you align with their values of diversity and inclusion.
Highlight Relevant Skills: In your application, focus on skills such as team management, communication, and problem-solving. Provide examples of how you've successfully managed a team or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping supervisor role.
How to prepare for a job interview at WGC
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be managing a team. Be prepared to discuss your previous leadership experiences and how you've motivated and trained team members in the past.
✨Understand Guest Satisfaction Metrics
Familiarise yourself with how guest satisfaction is measured in the hospitality industry. Be ready to share ideas on how you can improve guest experiences based on data analysis.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled challenges in previous roles. Prepare examples that highlight your ability to solve routine issues effectively while maintaining high standards.
✨Emphasise Health and Safety Knowledge
Since adherence to health and safety policies is crucial, be prepared to discuss your understanding of these regulations and how you ensure compliance within a team setting.