At a Glance
- Tasks: Clean guest rooms and ensure a fantastic experience for all visitors.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and a £10,000 training budget for your career growth.
- Other info: Great opportunities for career progression and a supportive work environment.
- Why this job: Be part of a diverse team and make a real impact in the hospitality industry.
- Qualifications: No specific experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 21600 - 26400 £ per year.
Rate: £12.90 | Hours: Guaranteed Hours Each Week
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we' ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits include:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant in Hilton employer: WGC
WGC is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a generous training budget of up to £10,000 per year, flexible hours, and a commitment to diversity and inclusion, employees can thrive in their roles while enjoying numerous benefits, including life insurance and discounts from top retailers. Located in the beautiful city of Edinburgh, this role as Head Housekeeper not only provides a competitive salary but also the opportunity for meaningful career progression in a leading outsourced hotel services company.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Hilton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WGC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WGC
Don't be shy about reaching out to WGC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in Hilton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WGC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WGC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
