At a Glance
- Tasks: Supervise housekeeping operations and support your team in delivering top-notch service.
- Company: Join WGC, the UK's leading outsourced hotel services company.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Why this job: Kickstart your career with up to £10,000 training budget and unlimited progression opportunities.
- Qualifications: Previous housekeeping experience and strong leadership skills are a must.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Additional benefits include:
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Key Responsibilities:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor (Domestic Supervisor) in Livingston employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor (Domestic Supervisor) in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our mission.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about how you’d handle team dynamics or operational challenges. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it’s a great way to reiterate your enthusiasm for joining WGC.
We think you need these skills to ace Housekeeping Supervisor (Domestic Supervisor) in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any previous housekeeping experience and leadership roles you've had, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at WGC. Be genuine and let your personality come through!
Showcase Your Team Spirit: As a Supervisor, teamwork is key. In your application, mention examples of how you've successfully led a team or collaborated with others in a busy environment. We want to see that you can motivate and support your colleagues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or similar roles. Think of specific examples where you've successfully managed a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the training opportunities available or how the company supports career progression. It shows that you're engaged and thinking about your future with the company.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. WGC values diversity and inclusion, so being authentic can help you connect with the interviewers. Share your passion for delivering excellent guest experiences and how you can contribute to the team.