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- Tasks: Lead and support the housekeeping team to deliver exceptional guest experiences.
- Company: Join WGC, the UK's top outsourced hotel services company.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Why this job: Unlock your potential with a £10,000 training budget and endless career progression.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
- Other info: Be part of a diverse and inclusive culture that values every individual.
The predicted salary is between 36000 - 60000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we will look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Additional benefits include:
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Key Responsibilities:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper / Supervisor in Livingston employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper / Supervisor in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for housekeeping supervisors and practice your answers. Highlight your experience in managing teams and delivering exceptional service, as that's what WGC is all about.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during your conversations with potential employers. WGC values continuous learning, so let them know you're keen to grow!
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll be able to see all the amazing benefits WGC offers, like that £10,000 training budget and flexible hours. Don't miss out!
We think you need these skills to ace Head Housekeeper / Supervisor in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper/Supervisor role. Highlight any relevant housekeeping experience and leadership roles you've had, as we want to see how you can support our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how your previous experiences have prepared you for this role. Be genuine and let your personality come through!
Showcase Your Team Spirit: As a Supervisor, teamwork is key! In your application, mention specific examples of how you've successfully worked with a team in the past. We love to see candidates who can foster strong relationships and communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can't wait to see what you bring to the table!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully trained or managed a team. Highlight how you motivated them to exceed targets or improve service quality, as this will resonate well with the interviewers.
✨Communicate Clearly
Strong communication is key in this role. During the interview, practice clear and concise responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing how you've handled challenges in previous housekeeping roles. This will help you articulate your thoughts better.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the position but also in how you can grow within the company, which aligns perfectly with WGC's commitment to career progression.