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- Tasks: Lead a dynamic housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading outsourced hotel services company.
- Benefits: Flexible hours, life insurance, health support, and discounts from top retailers.
- Why this job: Unlock your potential with up to £10,000 training budget and career progression.
- Qualifications: Experience in housekeeping and strong leadership skills required.
- Other info: Diverse and inclusive workplace committed to your growth.
The predicted salary is between 30000 - 42000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Additional benefits include:
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Key Responsibilities:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Livingston employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching WGC and their values. Understand their commitment to career progression and how you can contribute to their mission of delivering top-notch guest experiences. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership skills! In your interviews, share specific examples of how you've successfully managed teams in the past. Highlight your ability to train and motivate staff, as this is key for a Supervisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining WGC and ready to take advantage of all the amazing training and development opportunities they offer.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team and deliver excellent service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at WGC. Be genuine and let your personality come through!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on what you achieved! Did you improve efficiency? Increase guest satisfaction? We want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper/Domestic Supervisor inside out. Familiarise yourself with the key responsibilities like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. This will highlight your capability to support and motivate your team in a busy environment.
✨Communicate Clearly
Strong communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to the questions asked and respond thoughtfully. This will show that you can maintain strong working relationships with the hotel team and suppliers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the company culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.