Housekeeping Supervisor

Housekeeping Supervisor

Full-Time 28000 - 42000 £ / year (est.) No home office possible
Go Premium
W

At a Glance

  • Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
  • Company: Join WGC, the UK's top hotel services company with a focus on growth.
  • Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
  • Other info: Diverse and inclusive workplace with fantastic career progression opportunities.
  • Why this job: Make a real impact in hospitality while advancing your career with us.
  • Qualifications: Experience in housekeeping and a passion for delivering excellent service.

The predicted salary is between 28000 - 42000 £ per year.

Rate: £14 | Hours: Guaranteed Hours Each Week

Benefits:

  • Fixed hours contract available
  • Flexible hours to suit you
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from 50 top retailers
  • Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Your role will include:

  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Housekeeping Supervisor employer: WGC Services Ltd

WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to diversity and inclusion, employees can thrive in their roles while enjoying a range of benefits including life insurance, discounted retail offers, and a full workplace pension scheme. Located in the vibrant Soho area of London, WGC provides a dynamic environment where you can grow your skills and advance your career in the hospitality industry.
W

Contact Detail:

WGC Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Supervisor

✨Tip Number 1

Get to know the company! Research WGC and their values, especially their commitment to diversity and career progression. This will help you tailor your conversation during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to housekeeping and team management. Think about your past experiences and how they align with the role of a Housekeeping Supervisor.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the interview process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WGC team.

We think you need these skills to ace Housekeeping Supervisor

Team Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Health and Safety Compliance
Guest Satisfaction Improvement
Resource Planning
Training and Development
Budget Management
Performance Monitoring
Adaptability
Time Management
Relationship Building

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!

Showcase Your Skills: Don’t just list your previous jobs; explain how your skills will help improve productivity and guest satisfaction. Use examples from your past experiences that demonstrate your ability to manage a team and solve challenges effectively.

Be Yourself: We value individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse culture. Remember, we’re looking for behaviours that align with our values!

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s straightforward and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role and our company!

How to prepare for a job interview at WGC Services Ltd

✨Know Your Stuff

Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved productivity or solved challenges on the job. This not only highlights your skills but also demonstrates your ability to handle the responsibilities of the role.

✨Emphasise Teamwork

Since this role involves managing a team, be prepared to talk about how you work with others. Share examples of how you've trained or supported colleagues in the past. This shows that you value collaboration and can lead a team effectively.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Housekeeping Supervisor
WGC Services Ltd
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>