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- Tasks: Clean guest rooms and ensure a fantastic experience for all visitors.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy competitive pay, discounts, health insurance, and a generous training allowance.
- Other info: Diverse and inclusive workplace where everyone is valued and respected.
- Why this job: Kickstart your career in hospitality with amazing growth opportunities and support.
- Qualifications: No prior experience needed; just a passion for providing great service.
The predicted salary is between 20000 - 30000 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
- Life Insurance
- Discount Store with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant in Edinburgh employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and The Hoxton Edinburgh. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Room Attendant role.
✨Tip Number 3
Show your personality! WGC values individuality, so don’t be afraid to let your true self shine through during the interview. Share your passion for providing great guest experiences and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Attendant in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Room Attendant position. Highlight any relevant experience or skills that match the job description, especially your ability to provide a great guest experience.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Role
Before the interview, make sure you understand what a Room Attendant does. Familiarise yourself with the responsibilities listed in the job description, like cleaning guest rooms and providing a great guest experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your past experiences. Talk about how you handled challenges, maintained cleanliness standards, or contributed to a positive guest experience. If you're new to the field, think about transferable skills from other jobs that could apply.
✨Emphasise Teamwork
Since you'll be working closely with the housekeeping team, highlight your ability to work well with others. Share examples of how you've collaborated in previous roles or how you can contribute to a positive team environment. WGC values teamwork, so showing that you can fit into their culture is key.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities mentioned in the job description or how the team supports each other. This shows your enthusiasm for growth and helps you gauge if the company is the right fit for you.