Assistant Head Housekeeper in Edinburgh

Assistant Head Housekeeper in Edinburgh

Edinburgh Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the housekeeping team and ensure top-notch guest experiences.
  • Company: Join WGC, the UK's leading outsourced hotel services company.
  • Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
  • Other info: Diverse and inclusive workplace that values individuality and growth.
  • Why this job: Kickstart your career with exceptional development and progression opportunities.
  • Qualifications: Previous housekeeping experience and a passion for delivering great service.

The predicted salary is between 28000 - 42000 £ per year.

Rate: £14 | Hours: Guaranteed Hours Each Week

Benefits:

  • Fixed hours contract available
  • Flexible hours to suit you
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from 50 top retailers
  • Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Your role will include:

  • Check rooms per company standard
  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Assistant Head Housekeeper in Edinburgh employer: WGC Services Ltd

WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to diversity and inclusion, WGC empowers its staff to thrive and progress within the company while enjoying a range of benefits including life insurance and discounts from top retailers.
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Contact Detail:

WGC Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Head Housekeeper in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for housekeeping roles and practice your answers. Show off your experience and how you can improve guest satisfaction – that's what they want to hear!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Assistant Head Housekeeper in Edinburgh

Housekeeping Management
Team Leadership
Guest Satisfaction Improvement
Communication Skills
Health and Safety Compliance
COSHH Knowledge
Manual Handling
Budget Management
Performance Monitoring
Training and Development
Problem-Solving Skills
Data Analysis
Productivity Improvement
Relationship Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Head Housekeeper role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!

Showcase Your Skills: Don’t just list your previous jobs; show us what you’ve achieved! Talk about how you improved productivity or guest satisfaction in your past roles. We love seeing concrete examples of your impact!

Be Yourself: We value individuality, so let your personality shine through in your application. Share your passion for hospitality and how you connect with guests and team members. Authenticity goes a long way with us!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to hear from you!

How to prepare for a job interview at WGC Services Ltd

✨Know Your Housekeeping Standards

Familiarise yourself with the housekeeping standards and practices that WGC upholds. Be ready to discuss how you can maintain and improve these standards in your role as Assistant Head Housekeeper. Showing that you understand the importance of guest satisfaction and cleanliness will set you apart.

✨Demonstrate Leadership Skills

As you'll be supporting the Head Housekeeper, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in previous roles. Highlighting your experience in training and motivating staff will resonate well with the interviewers.

✨Be Ready to Discuss Efficiency Improvements

Think about ways to enhance productivity and efficiency in housekeeping operations. Come prepared with ideas on how to analyse guest data and allocate resources effectively. This shows that you're proactive and focused on continuous improvement, which is key for this role.

✨Emphasise Your Commitment to Development

WGC values career progression and training, so express your enthusiasm for personal and professional growth. Share your goals and how you plan to utilise the training budget offered. This demonstrates that you're not just looking for a job, but a long-term career with opportunities to advance.

Assistant Head Housekeeper in Edinburgh
WGC Services Ltd
Location: Edinburgh
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