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- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Other info: Diverse and inclusive workplace with fantastic career progression opportunities.
- Why this job: Make a real impact in hospitality while advancing your career with us.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 28 - 32 £ per hour.
The Hobson Cambridge by Adina, 42-44 St. Andrew's Street, Cambridge, CB2 3AS
Rate: £14.50 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Cambridge employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what WGC stands for and how you can contribute to their mission of delivering top-notch guest experiences. This will show you're genuinely interested and ready to be part of the team.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. Think about your past experiences and how they align with the responsibilities of a Housekeeping Supervisor. Confidence is key, so rehearse your answers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the WGC family. Let’s get you that job!
We think you need these skills to ace Housekeeping Supervisor in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housekeeping. We want to see how your skills align with the role of Housekeeping Supervisor, so don’t hold back on showcasing your achievements!
Show Your Personality: We love seeing the real you! Don’t be afraid to let your personality shine through in your written application. Share your passion for hospitality and how you can contribute to our team culture.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight key points that demonstrate your suitability for the role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor. Familiarise yourself with the key responsibilities like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved productivity or solved challenges on the job. This not only highlights your skills but also demonstrates your ability to handle the responsibilities of the role.
✨Emphasise Teamwork
Since this role involves managing a team, be prepared to talk about how you work with others. Share examples of how you've trained or supported colleagues in the past. This shows that you value collaboration and can lead a team effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.