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- Tasks: Lead and support the housekeeping team to deliver exceptional guest experiences.
- Company: Join WGC, the UK's top outsourced hotel services company.
- Benefits: Enjoy a competitive salary, extensive training allowance, and great discounts.
- Why this job: Kickstart your career with amazing growth opportunities and mentorship.
- Qualifications: Previous housekeeping experience and strong leadership skills required.
- Other info: Diverse and inclusive workplace committed to your success.
The predicted salary is between 28800 - 43200 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF. WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we will look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Life Insurance
- Discount Store with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Responsibilities include:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised (COSHH/Manual Handling).
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Broughton employer: WGC Services Ltd
Contact Detail:
WGC Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Broughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching WGC and The Hoxton Edinburgh. Understand their values and what they look for in a Head Housekeeper. This way, you can tailor your answers to show you're the perfect fit!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've managed teams, improved processes, or exceeded targets in previous roles. Real-life stories make you memorable and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Broughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team and meet financial targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your background makes you the perfect fit for our team. Be sure to mention your commitment to delivering exceptional guest experiences.
Showcase Your Communication Skills: Since you'll be working closely with various teams, it's important to demonstrate your communication skills in your application. Share examples of how you've maintained strong relationships in past roles, especially with management and suppliers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits right there!
How to prepare for a job interview at WGC Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper/Domestic Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've successfully managed a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the training opportunities they offer or how they measure success in the housekeeping department. It shows that you're engaged and thinking about how you can contribute to their goals.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. WGC values diversity and inclusion, so being authentic can help you connect with the interviewers. Share your passion for delivering excellent guest experiences and how you can bring that to their team.