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- Tasks: Lead and support the housekeeping team to deliver exceptional guest experiences.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: We value diversity and inclusion, ensuring everyone is treated with respect.
- Why this job: Make a real impact in a dynamic environment with endless career progression opportunities.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Life Insurance - DiscountStore with discounts from ASDA, O2 and more - Discounted hotels and flights - Low-cost health insurance - Full workplace pension scheme - 28 days holiday.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Watford employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at WGC or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent achievements. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our mission.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. We want to see how you handle challenges and lead your team, so be ready to share your experiences and successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fantastic team at WGC.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team and meet financial targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at WGC. Be sure to mention your commitment to delivering exceptional guest experiences.
Showcase Your Team Management Skills: Since this role involves recruiting and training, make sure to include examples of how you've successfully managed a team in the past. We want to see your leadership style and how you motivate others to achieve their best.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper and what it entails. Familiarise yourself with housekeeping standards, health and safety policies, and how to manage a team effectively. This will show your potential employer that you're serious about the position.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. This will help illustrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise communication. Be ready to discuss how you would maintain strong relationships with the hotel team and suppliers, as well as how you would ensure best practices are implemented.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team dynamics, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.