At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with strong support for personal development.
- Why this job: Make a real impact in hospitality while advancing your career with us.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 28500 - 30000 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Stockbridge employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture in the heart of Edinburgh. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to career progression, employees can thrive both personally and professionally. The company also provides a range of benefits including life insurance, discounted travel, and a full workplace pension scheme, making it an attractive place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Stockbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. WGC is all about diversity and inclusion, so think about how your experiences align with their mission. We want to see your personality shine through!
✨Tip Number 3
Showcase your leadership skills during the interview. As a Housekeeping Supervisor, you’ll be managing a team, so share examples of how you’ve successfully led others in the past. We love hearing about your ability to motivate and train your team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer’s mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Supervisor in Stockbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housekeeping Supervisor role. Highlight any previous housekeeping experience and leadership roles you've had, as we love to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can contribute to improving guest satisfaction. Be genuine and let your personality come through!
Showcase Your Team Spirit:As a Housekeeping Supervisor, teamwork is key. In your application, mention examples of how you've successfully led a team or collaborated with others to achieve goals. We want to see your leadership style in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or solved challenges on the job. This not only highlights your skills but also demonstrates how you can contribute to the team at WGC.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the training opportunities available or how the company supports career progression. This shows that you're keen on growing within the company and are serious about your future there.
✨Emphasise Teamwork
Since the role involves managing a team, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others in the past, whether it's maintaining strong relationships with colleagues or working together to meet operational goals. This will resonate well with the interviewers.
