At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest experiences in a vibrant hotel environment.
- Company: Join WGC, the UK's top outsourced hotel services company with a focus on excellence.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a generous training budget of up to £10,000.
- Other info: Embrace a culture of diversity and inclusion, with excellent growth opportunities.
- Why this job: Make a real impact on guest satisfaction while advancing your career in hospitality.
- Qualifications: Experience as a Head Housekeeper and strong leadership skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Maldron Hotel Manchester Cathedral Quarter, 30 Chapel Street, Manchester, Salford, M3 7NH
Rate: £35,000
Hours: Guaranteed 40 Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
Benefits also include:
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
If you have previous experience of working as a Head Housekeeper, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/ Hotel Accomodations Manager in Salford employer: WGC Ltd
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