At a Glance
- Tasks: Keep our hotel sparkling clean and ensure guests have a fantastic experience.
- Company: Join the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, and discounts from top retailers.
- Other info: Unlimited career progression with a generous training budget of up to £10,000.
- Why this job: Make a difference in guests' stays while developing your skills and career.
- Qualifications: No specific qualifications needed, just a passion for cleanliness and hospitality.
The predicted salary is between 12 - 16 £ per hour.
DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ.
Rate: £12.27 | Hours: Guaranteed Hours Each Week.
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
Responsibilities:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits include Life Insurance and a Discount Store with discounts from ASDA, O2.
Room Attendant / Public Area Cleaner employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant / Public Area Cleaner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DoubleTree by Hilton and WGC. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a Room Attendant.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for providing great guest experiences shine through. Remember, they want someone who fits into their team and culture.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, you’ll be one step closer to landing that Room Attendant role with guaranteed hours and fantastic benefits!
We think you need these skills to ace Room Attendant / Public Area Cleaner
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role of Room Attendant and how you can contribute to creating amazing guest experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in housekeeping or customer service before, shout about it! We love seeing how your skills match what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WGC Ltd
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms and replenishing supplies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Think about any previous experience you have in housekeeping or customer service. Be ready to share specific examples of how you've contributed to a great guest experience. This will demonstrate your ability to meet the hotel's high standards.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer. Inquire about the team dynamics or training opportunities available. This shows that you're engaged and eager to learn more about the company and your potential role within it.
✨Dress for Success
Even though the role is hands-on, it's important to present yourself well during the interview. Dress smartly to make a good first impression. It reflects your professionalism and respect for the opportunity.