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- Tasks: Clean guest rooms and public areas to ensure a top-notch experience.
- Company: Join the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a generous training budget.
- Why this job: Make a difference in guests' stays while developing your skills and career.
- Qualifications: Previous housekeeping experience is a plus, but enthusiasm and a willingness to learn matter more.
- Other info: Diverse and inclusive workplace with guaranteed hours and excellent growth opportunities.
Overview
DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ. Rate: £12.27 | Hours: Guaranteed Hours Each Week. Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression.
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Role
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
Responsibilities
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper
Training and Development
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits
- Life Insurance
- Discount Store with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Requirements and Opportunities
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
Equality and Inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant / Public Area Cleaner employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant / Public Area Cleaner
✨Tip Number 1
Make sure you research DoubleTree by Hilton and WGC before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to housekeeping and customer service. Think about your past experiences and how they relate to the responsibilities of a Room Attendant. We want you to shine!
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional shows that you take the opportunity seriously. Plus, it’ll boost your confidence when meeting the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! With Instant Apply, your details go straight to the hiring manager, making it easier for you to land that interview within 72 hours. Let’s get you started on this exciting journey!
We think you need these skills to ace Room Attendant / Public Area Cleaner
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see who you are beyond just your experience. A little bit of charm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience you have in housekeeping or customer service. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your details, and you’ll hear back from the hiring manager within 72 hours. We can’t wait to see your application!
How to prepare for a job interview at WGC Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the cleaning standards and guest experience expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your past experiences. Talk about how you handled challenges, maintained cleanliness, and contributed to guest satisfaction. If you're new to the field, highlight transferable skills from other jobs.
✨Emphasise Teamwork
Housekeeping is all about teamwork! Be prepared to discuss how you work well with others, support your colleagues, and contribute to a positive work environment. Mention any experiences where you collaborated effectively to achieve a common goal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
