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- Tasks: Join our team as a Room Attendant, cleaning guest rooms and ensuring a fantastic experience.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts at top retailers, and a £10,000 training budget.
- Why this job: This role offers career progression, training opportunities, and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 26400 - 28800 £ per year.
Hampton by Hilton Oxford, Hampton By Hilton Oxford, Grenoble Road, Oxford, OX4 4XP
Rate: £12.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
– Life Insurance
– DiscountStore with discounts from ASDA, O2 & more
– Discounted hotels and flights
– Employee Assistance Programme, Includine HSF Assist
– Low-cost health insurance
– Full workplace pension scheme
– 28 days holiday
Your role will include:
– Cleaning guest rooms to the hotel standard
– Replenishing linen and guest supplies
– Providing a great guest experience
– Reporting any maintenance faults and deal with lost property
– Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or your looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest experience will help you stand out during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when you speak to the hiring manager. Even if your experience is limited, showing enthusiasm and a willingness to learn can make a big difference.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with difficult guests or managing time effectively while cleaning multiple rooms. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research WGC and their commitment to employee development. Being able to articulate why you want to join a company that values training and career progression will show your genuine interest in the role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant. Familiarise yourself with the tasks mentioned in the job description, such as cleaning guest rooms and providing a great guest experience.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or customer service. Emphasise any previous roles that involved similar responsibilities, and showcase your skills that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at WGC and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates attention to detail.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, such as ensuring cleanliness and organisation in your past roles.
✨Emphasise Your Customer Service Skills
The role involves providing a great guest experience. Be prepared to discuss how you've handled guest interactions in the past, showcasing your ability to create a welcoming environment.
✨Demonstrate Your Team Spirit
Since you'll be working closely with the housekeeping team, it's important to show that you're a team player. Share examples of how you've collaborated with others to achieve common goals in previous jobs.
✨Ask About Career Progression Opportunities
WGC values career development, so don't hesitate to ask about training and progression during your interview. This shows your enthusiasm for growth and commitment to the company.
