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- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to perfection.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, free doctor access, and discounts from 50 retailers.
- Why this job: This role offers fantastic career progression with training budgets and a supportive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 24960 - 24960 £ per year.
Moxy Plymouth, 14 Millbay Road, Plymouth, PL1 3LH
Rate: £12 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest experience can help you stand out during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles when networking. Engaging with current employees or industry professionals can provide insights and potentially lead to a referral.
✨Tip Number 3
Prepare to discuss your approach to teamwork and communication, as these are crucial in a housekeeping environment. Be ready to share examples of how you've successfully collaborated with others in past roles.
✨Tip Number 4
Research WGC and their commitment to diversity and inclusion. Being able to articulate how you align with their values can make a positive impression during your interview.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or related fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Moxy Plymouth and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at WGC Ltd
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, such as ensuring cleanliness and organisation in your past roles.
✨Emphasise Teamwork Skills
You'll be working closely with the housekeeping team, so it's important to showcase your ability to collaborate effectively. Share examples of how you've successfully worked in a team environment in the past.
✨Demonstrate Customer Service Orientation
The role involves providing a great guest experience, so be prepared to discuss how you handle guest interactions. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding maintenance issues or lost property. Think of scenarios from your past experiences where you successfully resolved similar situations.