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- Tasks: Join our team as a Room Attendant, ensuring guest rooms are spotless and welcoming.
- Company: WGC is the UK's top outsourced hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts from top retailers, and a £10,000 training budget.
- Why this job: This role offers fantastic career progression, training opportunities, and a supportive work culture.
- Qualifications: Previous housekeeping experience is a plus, but we welcome those eager for a new challenge.
- Other info: We celebrate diversity and inclusion, valuing individuality and providing support throughout the application process.
The predicted salary is between 22800 - 28800 £ per year.
Snoozebox HS2, West Hyde, Maple Cross, Rickmansworth, WD3 9XN
Rate: £13.10 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression
About WGC
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Role Overview
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
What We Offer
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.
Benefits Include:
- Life Insurance
- Discount Store with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your Responsibilities
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
Diversity and Inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Application Process
With Instant Apply, your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Privacy statement: Your personal details will be used for recruitment purposes and processed by WGC Limited only.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Even if it's not directly related, showcasing transferable skills can make you stand out to the hiring manager.
✨Tip Number 3
Research WGC and their values, especially their commitment to diversity and inclusion. Being able to discuss how you align with their culture can give you an edge in the interview.
✨Tip Number 4
Prepare questions to ask during your interview about career progression and training opportunities. This shows your enthusiasm for growth within the company and your long-term interest in the role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that match what WGC is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or related roles. Emphasise any specific achievements or skills that demonstrate your ability to provide excellent guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for WGC and how you can contribute to their commitment to diversity and inclusion.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct, as the hiring manager will reach out to you directly.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks you excelled at, such as ensuring guest rooms were spotless and well-stocked.
✨Demonstrate Your Customer Service Skills
WGC values a great guest experience, so be prepared to discuss how you've handled guest interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, even in challenging situations.
✨Express Your Willingness to Learn
With WGC's commitment to training and career progression, it's important to convey your eagerness to learn new skills. Talk about any relevant training you've undertaken or express your interest in the training budget offered for further development.
✨Be Ready to Discuss Teamwork
The role involves working closely with the housekeeping team. Prepare to share examples of how you've successfully collaborated with others in previous roles. Emphasise your ability to communicate effectively and support your colleagues to achieve common goals.
