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- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts from top retailers, and a £10,000 training budget.
- Why this job: This role offers fantastic career progression, training opportunities, and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 27000 - 36000 £ per year.
Ibis Liverpool Centre Albert Dock, 27 Wapping, Liverpool, L1 8LY
Rate: £12.95 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department. Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.
Benefits also include:
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Even if it's not directly related, showcasing transferable skills can set you apart from other candidates.
✨Tip Number 3
Research WGC and their values. Being able to discuss how your personal values align with their commitment to diversity and inclusion can make a strong impression.
✨Tip Number 4
Prepare questions to ask during the interview about career progression and training opportunities. This shows your enthusiasm for growth within the company and your long-term interest in the role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills such as attention to detail, time management, and customer service, which are crucial for a Room Attendant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work for WGC and how your values align with their commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, focus on specific skills that relate to the job description, such as cleaning standards, ability to report maintenance issues, and providing excellent guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Room Attendant.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, as this will show your commitment to excellent service.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to convey your ability to work well in a team. Prepare examples of how you've collaborated with others in previous roles, focusing on communication and support within a team environment.
✨Ask About Training and Development Opportunities
WGC offers extensive training and career progression, so don't hesitate to ask about these opportunities during your interview. This shows your eagerness to learn and grow within the company, which aligns with their values of development and support.
