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- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to hotel standards.
- Company: WGC is the UK's top outsourced hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 retailers.
- Why this job: This role offers career progression, training budgets, and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 26400 - 28800 £ per year.
Ibis Rotherham, Moorhead Way, Bramley, Rotherham, South Yorkshire, S66 1YY
Rate: £12.70 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment to providing excellent service during any interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with difficult guests or managing time effectively. This will show your problem-solving skills and ability to maintain high standards under pressure.
✨Tip Number 4
Research WGC's values and commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates and demonstrate your fit within the team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in housekeeping or customer service. Use keywords from the job description, such as 'cleaning guest rooms' and 'providing a great guest experience', to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for WGC and how your values align with their commitment to diversity and inclusion.
Highlight Soft Skills: In your application, emphasise soft skills that are crucial for a Room Attendant, such as attention to detail, teamwork, and communication. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential in the hospitality industry.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness or organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, as this will show your commitment to excellent service.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to convey your ability to work well with others. Prepare examples of successful teamwork from your past roles, focusing on how you contributed to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
