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- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 top retailers.
- Why this job: This role offers unlimited career progression and a chance to be part of a diverse, inclusive culture.
- Qualifications: No specific qualifications needed; just a positive attitude and a willingness to learn!
- Other info: We value individuality and are proud to be a Disability Confident Employer.
Ibis Sheffield City, Shude Hill, Sheffield, S1 2AR
Rate: £11.50 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Ibis brand and its values. Understanding their commitment to guest experience and diversity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. This can help you connect with current employees or hiring managers who appreciate your background.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. The role of a Room Attendant can be demanding, so showcasing your problem-solving skills will make you stand out.
✨Tip Number 4
Consider reaching out to current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what the hiring team values most in candidates.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Room Attendant. Highlight your relevant experience in housekeeping and how it aligns with the tasks mentioned.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the role. Emphasise any previous housekeeping roles or customer service experience, and make sure to include specific examples of your work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention why you want to work for WGC and how you can contribute to their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at WGC Ltd
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks you excelled at, such as ensuring guest supplies were always replenished.
✨Demonstrate Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, even in challenging situations.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to show that you can collaborate effectively. Talk about your experience working in teams, how you communicate with colleagues, and how you contribute to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the training budget and career progression opportunities, as this demonstrates your eagerness to grow within the organisation.