At a Glance
- Tasks: Join us as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, free doctor access, wellbeing support, and discounts from 50 retailers.
- Why this job: This role offers fantastic career progression, training budgets, and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all.
The predicted salary is between 24960 - 28800 £ per year.
Clayton Bristol, Broad St, Bristol, BS1 2EQ
Rate: £12 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest experience will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with difficult guests or managing time effectively. This will demonstrate your problem-solving skills and ability to maintain a positive guest experience.
✨Tip Number 4
Research WGC's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to providing excellent guest experiences. Mention any previous housekeeping experience and how it has prepared you for this role.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for a Room Attendant, such as attention to detail, time management, and the ability to work independently or as part of a team. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which are important in the hospitality industry.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, as this will show your commitment to excellent service.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to convey your ability to work well with others. Prepare examples of successful teamwork from your previous roles, focusing on how you contributed to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.