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- Tasks: Join us as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 top retailers.
- Why this job: This role offers fantastic career progression with training budgets and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all.
DoubleTree by Hilton Hotel London ExCel, 2 Festoon Way, London, E16 1RH
Rate: £13.10 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the DoubleTree by Hilton brand and their values. Understanding their commitment to guest experience will help you align your answers during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Think of specific examples where you've maintained high standards under pressure, as this is crucial for a Room Attendant role.
✨Tip Number 4
Show enthusiasm for career progression during your interactions. WGC values development, so expressing your eagerness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that match what WGC is looking for.
Craft a Personalised CV: Create a CV that showcases your previous experience in housekeeping or related roles. Emphasise your attention to detail, ability to work in a team, and any customer service skills you possess.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at DoubleTree by Hilton and how you can contribute to providing excellent guest experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Room Attendant.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, such as ensuring cleanliness or organisation in your past roles.
✨Emphasise Teamwork Skills
The role involves working closely with the housekeeping team. Be prepared to discuss examples of how you've successfully collaborated with others in previous jobs, showcasing your ability to contribute positively to a team environment.
✨Demonstrate Customer Service Orientation
Since providing a great guest experience is key, share specific instances where you went above and beyond for customers. This will show that you understand the importance of guest satisfaction in the hospitality industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if the company aligns with your career goals.
