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- Tasks: Clean guest rooms and ensure a fantastic experience for all visitors.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Why this job: Kickstart your career in hospitality with amazing growth opportunities and support.
- Qualifications: Previous housekeeping experience is a plus, but enthusiasm and a positive attitude matter most.
- Other info: Diverse and inclusive workplace where everyone can thrive and feel valued.
Location: Novotel Newcastle Airport, Ponteland Road, Kenton, Newcastle Upon Tyne, NE3 3HZ
Rate: £12.27 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
About the role
As a Room Attendant you will report to the Head Housekeeper and support the housekeeping team in the day‑to‑day running of the department.
Responsibilities
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
Benefits (additional)
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low‑cost health insurance
- Full workplace pension scheme
- 28 days holiday
Qualifications
If you have previous experience of working in a housekeeping environment or are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
Diversity & Inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and Novotel Liverpool. Understanding their values and what they stand for will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Room Attendant role.
✨Tip Number 3
Show your personality! WGC values individuality, so don’t be afraid to let your true self shine through. Share your passion for providing great guest experiences and how you can contribute to the team.
✨Tip Number 4
Apply through our website! Using Instant Apply means your details go straight to the hiring manager. This speeds up the process and gets you one step closer to landing that Room Attendant position!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can contribute to our diverse team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially if you've worked in housekeeping before. We love seeing how your skills align with the Room Attendant role!
Show Enthusiasm: Let us know why you’re excited about this opportunity! A bit of passion goes a long way, so share what draws you to the role and our company in your cover letter.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and your details will go straight to the hiring manager for a speedy response!
How to prepare for a job interview at WGC Ltd.
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, replenishing supplies, and reporting maintenance issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your experience. Talk about how you maintained high standards, dealt with guest requests, or handled any challenges. If you're new to the field, highlight transferable skills from other jobs that demonstrate your attention to detail and commitment to customer service.
✨Emphasise Teamwork
The role involves working closely with the housekeeping team, so be prepared to discuss your ability to collaborate. Share examples of how you've worked well in a team setting, whether in previous jobs or during group projects. This shows that you can contribute positively to the workplace culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team dynamics, or what a typical day looks like for a Room Attendant. This not only shows your interest but also helps you determine if the company is the right fit for you.
