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For Companies At a Glance
- Tasks: Support the housekeeping team by cleaning guest rooms and ensuring a great experience.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a training budget of up to £10,000.
- Why this job: Make a difference in guests' stays while developing your skills in a supportive environment.
- Qualifications: Previous housekeeping experience is a plus, but enthusiasm and a willingness to learn are key.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
Overview
ibis Glasgow, 220 WEST REGENT STREET, GLASGOW, G2 4DQ
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper
About the role and progression
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, Including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
- Annual training allowance up to £10,000 for approved training
Requirements
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
Equal Opportunity
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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ibis Glasgow City Centre – Sauchiehall St.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Lidos Hotel & Victoria Inn. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your experience in housekeeping and how you can contribute to providing an exceptional guest experience.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A little bit of charm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience in housekeeping or customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WGC Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the tasks like cleaning guest rooms and replenishing supplies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since providing a great guest experience is key, think of examples from your past where you've gone above and beyond for customers. Whether it’s a small gesture or a big effort, sharing these stories can highlight your commitment to excellent service.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics or how they support staff development. This shows that you’re not just interested in the job, but also in growing within the company.
✨Emphasise Your Flexibility
With flexible hours being a part of the job, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed changing schedules or worked in dynamic environments.
