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- Tasks: Clean guest rooms and ensure a fantastic experience for all visitors.
- Company: WGC, the UK's top hotel services company with a focus on guest satisfaction.
- Benefits: Competitive pay, extensive training allowance, discounts, and 28 days holiday.
- Why this job: Join a supportive team and kickstart your career in hospitality with growth opportunities.
- Qualifications: Experience in housekeeping is a plus, but enthusiasm and a willingness to learn are key.
- Other info: Enjoy a dynamic work environment with a clear path for career progression.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Ibis Budget Newport, 164 MALPAS ROAD, NEWPORT, NP20 5PP. Rate: £12.77 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, Including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you\’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Research WGC and its values. When you walk into that interview, show us you understand what we do and how you can contribute to delivering top-notch guest experiences.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Room Attendant role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. A tidy appearance shows us you take pride in your work, which is crucial for a Room Attendant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us know why you love working in hospitality! Share any experiences that highlight your dedication to providing excellent guest experiences. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to fit the Room Attendant role. Highlight relevant skills and experiences that match what we’re looking for, like your attention to detail and ability to work as part of a team. This helps us see how you’d be a great fit!
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point. Avoid jargon and make sure your key points stand out. This makes it easier for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WGC Ltd.
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the tasks mentioned in the job description, like cleaning guest rooms and reporting maintenance faults. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your experience. Talk about how you maintained high standards, dealt with guest requests, or handled any challenges. If you're new to the field, think about transferable skills from other jobs that demonstrate your attention to detail and commitment to customer service.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. You might want to know more about the training opportunities or how the team works together. This shows that you're not just interested in the job, but also in growing within the company and contributing to the team.
✨Dress for Success
Even though the role is hands-on, it's important to dress smartly for the interview. Aim for a neat and professional appearance to make a good first impression. It shows respect for the interviewers and indicates that you take the opportunity seriously.
