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- Tasks: Keep hotel rooms sparkling clean and ensure guests have a fantastic experience.
- Company: Join WGC, the UK's top hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy competitive pay, training allowances, discounts, and a supportive work environment.
- Why this job: Be part of a diverse team and make a real difference in guests' stays.
- Qualifications: No prior experience needed; just a passion for cleanliness and teamwork.
- Other info: Guaranteed hours each week and opportunities for career growth.
Overview
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Role
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. This is a fixed hours contract with guaranteed hours each week.
Responsibilities
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper
Qualifications and development
If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers exceptional development and potential to progress, apply now.
Training and benefits
- Annual training allowance of up to £10,000 for WGC Approved Apprenticeships and accredited courses (including English, Maths, IT and more)
- Life Insurance
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Employee Assistance Programme and HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Rate: £12.45 | Hours: Guaranteed Hours Each Week
Additional information
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Instant Apply – your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Make sure you research WGC and their values before your interview. Knowing about their commitment to diversity and inclusion can really help you connect with the hiring manager and show that you're a great fit for their culture.
✨Tip Number 2
Practice common interview questions related to housekeeping roles. Think about your previous experiences and how they relate to the responsibilities of a Room Attendant. We want you to feel confident when discussing your skills!
✨Tip Number 3
Dress appropriately for your interview. Even though it’s a housekeeping role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your details go straight to the hiring manager. Plus, you’ll get a response within 72 hours, so you won’t be left hanging!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. We love seeing how your background aligns with the Room Attendant role!
Keep It Clear and Concise: While we appreciate detail, make sure your application is easy to read. Use clear language and avoid jargon. We want to understand your experience without having to decipher it!
Apply Through Our Website: For a smooth application process, head over to our website and apply directly. This way, your details go straight to the hiring manager, and you’ll hear back from us within 72 hours!
How to prepare for a job interview at WGC Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the cleaning standards and guest experience expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is key. During the interview, share examples from your past experiences where you demonstrated this skill. Whether it’s about ensuring rooms are spotless or managing supplies efficiently, let them know you take pride in your work.
✨Emphasise Teamwork
Housekeeping is all about teamwork. Be prepared to discuss how you’ve worked well with others in previous roles. Highlight any experiences where you supported your team or contributed to a positive working environment, as this aligns with their values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates. This shows your enthusiasm for the position and helps you gauge if the company culture fits you.
