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- Tasks: Keep public areas clean and tidy, responding to guest requests.
- Company: WGC is the UK's top hotel services company, enhancing guest experiences for millions.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 retailers.
- Why this job: Join a supportive team with unlimited career progression and training opportunities.
- Qualifications: Previous housekeeping experience preferred; we value your attitude over formal qualifications.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
Rate: £12.00 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Public Area Cleaner, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- The ability to keep all public areas neat, vacuumed, and dusted. Makes sure mirrors, furniture, floors, elevators, and doors are clean and mark-free. Removes all trash from areas.
- The ability to regularly check Lobby Restrooms. Makes sure all surfaces are clean. Restocks all supplies including toilet paper, soap, and hand towels.
- The ability to respond to guest requests and inquiries while in the lobby.
- The ability to spot clean all furniture and keep it in its proper place.
- The ability to clean all brass in the public areas.
- The ability to maintain all equipment and supplies and use them in a proper manner.
- To be aware and make full use of recycling facilities within the service areas.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Public Area Cleaner employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices used in hotels. Understanding the expectations for cleanliness and guest satisfaction can help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for teamwork and collaboration. Since you'll be working closely with the housekeeping team, demonstrating your ability to work well with others can make a positive impression.
✨Tip Number 3
Prepare to discuss any previous experience in housekeeping or similar roles. Even if it's not extensive, highlighting relevant skills or situations where you've maintained cleanliness can be beneficial.
✨Tip Number 4
Be ready to showcase your customer service skills. As a Public Area Cleaner, you'll interact with guests, so being able to communicate effectively and respond to their needs is crucial.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or cleaning roles. Emphasise skills such as attention to detail, ability to work in a team, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and guest satisfaction. Mention why you want to work for WGC and how your values align with their commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, specifically mention skills that are relevant to the role, such as knowledge of cleaning equipment, ability to manage time effectively, and experience with maintaining public areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Public Area Cleaner.
How to prepare for a job interview at WGC Ltd
✨Show Your Attention to Detail
As a Public Area Cleaner, attention to detail is crucial. During the interview, highlight your ability to notice small details and maintain cleanliness in public spaces. Share specific examples from previous roles where your diligence made a difference.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service skills. Prepare to discuss how you've handled guest inquiries or requests in the past, ensuring you convey a friendly and approachable attitude.
✨Familiarise Yourself with Cleaning Protocols
Understanding cleaning protocols and safety measures is key for this role. Brush up on common cleaning practices and be ready to discuss how you ensure cleanliness and hygiene in your work. This shows your commitment to maintaining high standards.
✨Express Your Willingness to Learn
WGC values career progression and training. Make sure to express your eagerness to learn and grow within the company. Discuss any relevant training or skills you wish to develop, showing that you're proactive about your career path.