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- Tasks: Keep public areas spotless and respond to guest requests with a smile.
- Company: Join WGC, the UK's top hotel services company, dedicated to amazing guest experiences.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Why this job: Make a difference in guests' experiences while growing your career in hospitality.
- Qualifications: Previous housekeeping experience is a plus; passion for service is essential.
- Other info: Great opportunities for career progression and personal development await you!
Overview
Delta Hotels Bristol City Centre, 2 Lower Castle Street, Bristol, BS1 3AD. Rate: £12.50 | Hours: Guaranteed Hours Each Week
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Public Area Cleaner, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
WGC offers an industry leading package with opportunities for career progression, including training, mentoring and extensive experience to help you progress within the company. An annual training allowance of up to £10,000 is provided for WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits include: Fixed hours contract available, Flexible hours to suit you, Life Insurance, Free access to Doctor and Legal helpline, Counselling/Wellbeing Support Service, Discounts from 50 top retailers, and a training budget of up to £10,000 per year with unlimited career progression.
Responsibilities
- The ability to keep all public areas neat, vacuumed and dusted. Ensure mirrors, furniture, floors, elevators and doors are clean and mark-free. Remove all trash from areas.
- Regularly check Lobby Restrooms; ensure all surfaces are clean. Restock supplies including toilet paper, soap and hand towels.
- Respond to guest requests and inquiries in the lobby.
- Spot clean all furniture and keep it in its proper place.
- Clean all brass in the public areas.
- Maintain all equipment and supplies and use them properly.
- Be aware of and make full use of recycling facilities within the service areas.
Qualifications / Experience
- Previous experience in a housekeeping environment is preferred.
- Ability to deliver a consistent level of service in a challenging environment.
- A commitment to development and progression through training and mentoring opportunities.
Benefits
- Life Insurance
- Discount Store with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Employee Assistance Programme
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
- Disability Confident Employer – please request any required adjustments during application or interview
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Public Area Cleaner employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a Public Area Cleaner position or can connect you with someone in the industry.
✨Tip Number 2
Get your hands dirty! If you can, visit local hotels and introduce yourself. A friendly face can make all the difference, and it shows you're genuinely interested in working with them.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your previous experience in housekeeping can help you shine in this role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Your Experience: When applying for the Public Area Cleaner role, make sure to highlight any previous housekeeping experience you have. We want to see how you've kept spaces clean and tidy in the past, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application to match the job description. Use keywords from the listing, like 'neat', 'clean', and 'guest requests'. This shows us that you understand what we’re looking for and that you’re genuinely interested.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share why you’re passionate about cleanliness and helping guests have a great experience – it makes a difference!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd.
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the tasks mentioned in the job description, like keeping public areas clean and responding to guest inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness in previous roles and any challenges you faced. This will show that you can deliver a consistent level of service, even in a busy environment.
✨Emphasise Your Commitment to Development
WGC values career progression and training opportunities. Be prepared to discuss your willingness to learn and grow within the company. Mention any relevant training or courses you've taken, and express your interest in taking advantage of the £10,000 training budget offered.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company's approach to guest satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
