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- Tasks: Keep public areas spotless and support the housekeeping team in delivering top-notch service.
- Company: Join WGC, the UK's leading hotel services company with a focus on guest experience.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a generous training budget for career growth.
- Why this job: Make a difference in guest experiences while developing your skills in a supportive environment.
- Qualifications: Previous housekeeping experience and a passion for maintaining cleanliness and service excellence.
- Other info: Diversity and inclusion are at our core; everyone is valued and respected here.
Warwick Castle Hotel, Warwick Castle, Warwick, CV34 4QU
Overview
Rate: £12.00 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities
In the role of Public Area Cleaner, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
- The ability to keep all public areas neat, vacuumed and dusted. Make sure mirrors, furniture, floors, elevators and doors are clean and mark-free. Remove all trash from areas.
- Regularly check Lobby Restrooms. Ensure all surfaces are clean. Restock all supplies including toilet paper, soap and hand towels.
- Respond to guest requests and inquiries while in the lobby.
- Spot clean all furniture and keep it in its proper place.
- Clean all brass in the public areas.
- Maintain all equipment and supplies and use them in a proper manner.
- Be aware of and make full use of recycling facilities within the service areas.
Your role will also involve:
- Supporting the housekeeping team to ensure a consistent level of service in a challenging environment.
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Qualifications / Experience
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Equal Opportunity and Inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
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Public Area Cleaner employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warwick Castle Hotel and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in housekeeping can help you excel as a Public Area Cleaner.
✨Tip Number 3
Dress the part! Make sure you look presentable for your interview. A clean and tidy appearance reflects the role you're applying for and shows that you take pride in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team at Warwick Castle Hotel.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous experience in housekeeping or cleaning roles. We want to see how you can keep those public areas spotless and create a welcoming environment for our guests!
Be Yourself: We value individuality, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse team at Warwick Castle Hotel.
Tailor Your Application: Make sure to tailor your application to the job description. Mention specific responsibilities from the role, like maintaining cleanliness in public areas and responding to guest inquiries, to show us you’re the perfect fit!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd.
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with tasks like maintaining cleanliness in public areas and responding to guest inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your experience. Talk about how you handled challenging situations or maintained high standards of cleanliness. This will show that you can deliver consistent service, which is key for this position.
✨Emphasise Teamwork
Since you'll be supporting the housekeeping team, highlight your ability to work well with others. Share examples of how you've collaborated with colleagues in the past to achieve common goals. This will demonstrate that you're a team player, which is essential in a busy hotel environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they handle guest feedback. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
