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- Tasks: Supervise housekeeping, improve productivity, and ensure guest satisfaction.
- Company: WGC, the UK's leading outsourced hotel services company.
- Benefits: Fixed hours, life insurance, discounts, and up to £10,000 training budget.
- Why this job: Join a diverse team with exceptional career progression opportunities.
- Qualifications: Experience in housekeeping and strong service delivery skills.
- Other info: Inclusive culture that values individuality and supports personal growth.
The predicted salary is between 27500 - 35000 £ per year.
Moxy Plymouth, 14 Millbay Road, Plymouth, PL1 3LH
Rate: £13.20 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Plymouth employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and Moxy Plymouth. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping and how you can contribute to improving guest satisfaction.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved productivity or solved challenges in previous roles. Whether it's a clever cleaning hack or a way you managed your team effectively, sharing these stories will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the hiring manager. Plus, with Instant Apply, you could be chatting about your future role within 72 hours. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping Supervisor in Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housekeeping Supervisor role. We want to see how you can bring your unique skills to our team at Moxy Plymouth!
Showcase Your Team Spirit: Since this role involves supporting a team, let us know about your previous experiences in teamwork and leadership. We love hearing about how you've motivated others and improved team performance!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the quickest way for us to receive your details and get back to you within 72 hours. We can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training opportunities available or how the team collaborates to meet operational requirements. It shows that you're engaged and thinking about how you can contribute to the team.
✨Be Yourself
WGC values diversity and individuality, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you can bring your unique perspective to the role. Remember, they’re looking for someone who fits their culture as much as their skills.