At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on excellence.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact in hospitality while advancing your career with extensive training.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Housekeeping Supervisor at Hampton by Hilton Oxford, Grenoble Road, Oxford, OX4 4XP
Rate: £13.00 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment and want to join a business that offers you exceptional development and potential to progress, apply now. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Oxford employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture at the Hampton by Hilton Oxford. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to career progression, employees can thrive in their roles while enjoying benefits like life insurance, wellbeing support, and discounts from top retailers. Join us to be part of a team that values your growth and provides meaningful opportunities in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching WGC and their values. Show us that you’re not just another candidate; demonstrate how your experience aligns with their mission of delivering top-notch guest experiences.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. We want to see how you handle challenges and improve guest satisfaction, so be ready to share specific examples from your past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to improve guest satisfaction!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your past experiences have prepared you for this role. Keep it engaging and personal!
Showcase Your Team Management Skills:As a Supervisor, you'll be managing a team, so make sure to highlight your leadership skills. Share examples of how you've trained or motivated a team in the past, and how you’ve tackled challenges together.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture right there!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your housekeeping knowledge. Familiarise yourself with best practices in cleaning, guest satisfaction metrics, and how to manage a team effectively. This will show that you're not just interested in the role but also understand what it takes to excel in it.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous experiences in managing staff, resolving conflicts, and improving team performance. Use specific examples to illustrate how you've successfully motivated your team or implemented changes that enhanced productivity.
✨Understand the Company Culture
WGC values diversity, equity, and inclusion, so it's important to demonstrate that you align with these values. Research the company’s mission and any recent initiatives they’ve undertaken. During the interview, share how you can contribute to fostering a positive workplace culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for professional development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
