At a Glance
- Tasks: Keep public areas spotless and respond to guest requests with a smile.
- Company: Join WGC, the UK's top hotel services company, dedicated to guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, and discounts from top retailers.
- Other info: Diverse and inclusive workplace with unlimited career progression opportunities.
- Why this job: Make a difference in guest experiences while developing your career.
- Qualifications: Previous housekeeping experience and a passion for service excellence.
The predicted salary is between 25000 - 26000 € per year.
Location: Delta Hotels Northampton, Eagle Drive, Northampton, NN4 7HW
Rate: £12.50 per hour
Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Store discounts from ASDA, O2 and more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
About the Role:
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Public Area Cleaner, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
Key Responsibilities:
- Keep all public areas neat, vacuumed, and dusted, ensuring mirrors, furniture, floors, elevators and doors are clean and mark‑free, and remove all trash from areas
- Regularly check lobby restrooms to ensure all surfaces are clean, and restock supplies including toilet paper, soap and hand towels
- Respond to guest requests and inquiries while in the lobby
- Spot clean all furniture and keep it in its proper place
- Clean all brass in the public areas
- Maintain all equipment and supplies and use them in a proper manner
- Use recycling facilities within the service areas
Qualifications & Experience:
If you have previous experience working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers exceptional development and potential to progress, apply now.
Diversity and Inclusion:
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Public Area Cleaner in Northampton employer: WGC Ltd
At Delta Hotels Northampton, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and growth. With guaranteed hours, competitive pay, and a comprehensive benefits package including training budgets and discounts, we empower our team members to thrive in their roles while enjoying a fulfilling work-life balance in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Delta Hotels and WGC. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show your personality! When you’re in the interview, let your individuality shine through. They want to see how you’ll fit into their diverse team, so don’t be afraid to share your unique experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Public Area Cleaner in Northampton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see who you are beyond just your experience. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Public Area Cleaner role. Highlight any relevant experience you have in housekeeping or customer service. We want to see how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WGC Ltd
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Public Area Cleaner. Familiarise yourself with tasks like keeping public areas clean and responding to guest inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
If you've worked in housekeeping before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness and dealt with guest requests. This will show that you can deliver the consistent level of service they’re looking for.
✨Emphasise Teamwork
Since you'll be supporting the housekeeping team, highlight your ability to work well with others. Share examples of how you've collaborated in previous roles, as teamwork is crucial in maintaining a smooth operation in a hotel environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the training budget or career progression opportunities. This shows your interest in growing within the company and helps you gauge if it's the right fit for you.
