At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with strong support for personal development.
- Why this job: Make a real impact in hospitality while advancing your career with us.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 25500 - 26500 £ per year.
Rate: £12.31 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in New Boston employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture at Ibis Styles Haydock, where your career growth is a priority. With guaranteed hours, a generous training budget of up to £10,000 per year, and a range of benefits including life insurance and discounts from top retailers, we are dedicated to ensuring our employees thrive both personally and professionally. Join us to be part of a team that values diversity and provides meaningful opportunities for advancement in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in New Boston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and Ibis Styles Haydock. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've improved productivity or guest satisfaction in previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and can set you apart from other candidates.
We think you need these skills to ace Housekeeping Supervisor in New Boston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any previous housekeeping experience and leadership roles you've had, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how you can contribute to improving guest satisfaction. Be genuine and let your personality come through!
Showcase Your Team Spirit:As a supervisor, teamwork is key! In your application, mention any experiences where you’ve successfully led a team or improved team dynamics. We love to see candidates who value collaboration and communication.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training budget, career progression opportunities, or how the team collaborates with other departments. It shows you're engaged and thinking about how you can contribute to the company’s success.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through. Be honest about your strengths and areas for improvement. This authenticity can help build rapport with the interviewer and demonstrate that you’re a good fit for their culture.
