At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and improve efficiency.
- Company: Join WGC, the UK's top hotel services company with a focus on growth and inclusivity.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a generous training budget of up to £10,000.
- Other info: Diverse and inclusive workplace with fantastic career progression opportunities.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 29120 - 29120 £ per year.
Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Midlothian employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture at Moxy Edinburgh Airport. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to employee wellbeing through various benefits, including life insurance and counselling services, WGC prioritises your growth and satisfaction. Join us to be part of a team that values diversity and provides meaningful career progression opportunities in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Midlothian
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on WGC and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Housekeeping Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent WGC well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Housekeeping Supervisor in Midlothian
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housekeeping Supervisor role. Highlight any previous housekeeping experience and leadership roles you've had, as we want to see how you can support our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can improve guest satisfaction. Be genuine and let your personality come through!
Showcase Your Team Spirit:As a supervisor, teamwork is key! In your application, mention examples of how you've successfully worked with others or led a team. We love to see candidates who can foster strong relationships and communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our company culture!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or solved challenges on the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Emphasise Teamwork
As a supervisor, you'll need to work closely with your team and other departments. Prepare to talk about how you've built strong working relationships in the past. Highlight any experiences where you’ve successfully collaborated with others to achieve common goals, as this is crucial for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities available or how the company measures guest satisfaction. This shows that you're not only interested in the position but also in your potential growth within the company.
